Kaynemaile said;

‘Their vast engineering offerings suit us perfectly’

The client need

Kaynemaile had been ordering various items from different manufacturers and having to integrate these into their architectural mesh products – which was time-consuming and taking staff away from their core tasks.

Their Chief Operating Officer, Darin Phillips-Brown, had a great relationship with Paul & Brent in his previous company, so when he came on board he went to Metco to see how their vast offerings could be utilised.

The Metco experience in the client’s words

“Being a growing business, we believe in ‘sticking to our knitting’ – doing what we are best at and outsourcing other things to specialists. And that’s exactly what we’ve been able to do by Metco’s collaboration to find solutions using their great production techniques and processes.

Paul, Brent, and the team are great problem solvers with a wealth of knowledge and experience on different ways to approach things. We’ve bounced our ideas off them many times and they’ve come back with different options, enhancements, or easier techniques to solve problems in the most effective ways.

Their ‘can do’ attitude has helped us with everything from one-off prototypes through  to a run of 10,000 attachment system parts.”

The outcome

“Metco’s vast array of offerings suits Kaynemaile perfectly – and at a competitive price.

We all know they are a leading engineering  manufacturer, but it’s all about the relationship and customer experience. So many businesses would do well to take a leaf out of their book.

We continue to enjoy working with them because they are nice guys and its all so easy!”